About Us

A little about us


Puzzle Shifter is an Australian owned company based in the picturesque Adelaide Hills, South Australia and servicing the world. Founded in 2020 by husband and wife team, Ross & Emma Smith, Puzzle Shifter aims lift all employees to a baseline of experience and targeted assessment all on the one platform.With over 40 years of combined experience in the IT industry, as experts in their field for planning, implementation and training in all Microsoft O365 services, Ross & Emma are well placed to serve your needs and empower your staff.Ross & Emma are very hands on with Puzzle Shifter and enjoy tailoring training programs for Microsoft products and anything that requires recorded assessment.


Career start

After University, both Emma & Ross commenced their careers in the IT industry, seeing them gain experience across a variety of industries.


Launched Garage of Awesome Consulting

With extensive experience gain throughout their respective careers, specialising in solution architecture, service delivery, management, business analysis and training, Ross & Emma began working together in the boutique consultancy Garage of Awesome 


Launched Puzzle Shifter

After years of working with clients, specifically in the O365 space, there was a clear need for a new way of thinking when it came to uplifting technical competency within organisations, and Puzzle Shifter was born.